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PSY101 CASE STUDY #2 – WEEK 7
Smarter Decision Making through Psychology
March 13, 2020
Using your problem solving and self and social awareness skills and what you have learned about personality traits and emotions, answer the questions below to help Gloria calm her anxiety and find a solution to her problem.
For each question, you should write a paragraph-length response (5–7 sentences) to receive credit for this assignment. You may use your Soomo webtext as a resource.
Question 1: From Chapter 3 in the webtext, what did you learn about the Big 5 personality traits? (Hint: Page 3.12 helps you learn about the Big 5 traits.)
Question 2: Consider Gloria and Lakeisha’s different approaches to the project. On which one of the Big 5 personality traits do they most differ? How do they differ?
Question 3: Chapter 6 in the webtext focused on emotions. Using what you learned, give advice to Gloria on how she can identify and regulate her own emotions so that she can stick with this project and be successful. (Hint: Pages 6.4 and 6.11 have resources to help with this question.)
Question 4: If you were in the situation that Gloria faces, how confident are you that you could successfully resolve this workplace conflict? What past experiences or knowledge influence your answer?
Sources
1. D. G. Myers & C. N. DeWall. 2019. Psychology (6th ed.). Soomo Learning. http://www.webtexts.com
3/13/2020 SUBMIT – PSY101006VA016-1202-001
https://blackboard.strayer.edu/webapps/blackboard/content/listContent.jsp?course_id=_262802_1&content_id=_30692157_1 1/3
Week 7 Assignment
Assignment 2: Case Study #2
Overview
As you continue to practice the psychological concepts you’re learning in this course, you’re honing the problem solving and self and social awareness skills that will help you navigate social situations in your life and career. You’re discovering how to apply these skills to understand the behaviors of others, improve your relationships, and make informed decisions based on reliable information.
And no matter what kind of situation you encounter at school, home, or work, you’re learning how to recognize and manage your emotions so they don’t get the best of you!
Now, it’s time to practice the skills and concepts to help your friend Gloria navigate a difficult workplace situation.
Case Study and Questions
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Denise Bryant 50
WEEK 7 SUBMITH
3/13/2020 SUBMIT – PSY101006VA016-1202-001
https://blackboard.strayer.edu/webapps/blackboard/content/listContent.jsp?course_id=_262802_1&content_id=_30692157_1 2/3
Gloria and Lakeisha are co-workers who are assigned to work on a project together. Lakeisha is very organized and wants them to do really well on this project. To help them get started, Lakeisha took some initiative and prepared a list of to-do items along with due dates. She even color-coded the list to indicate which partner will do each item and sends an email to Gloria with the to-do list. Lakeisha wants her partner to know that she’s serious about their success.
Gloria is happy her teammate has shown initiative but is surprised by Lakeisha’s to-do list and feels a bit uncomfortable because she feels like Lakeisha is micromanaging her. Gloria wants to do her part on the project but is feeling anxious because she doesn’t know where she fits in, and it is making her worried about working on this project.
She wonders how she can succeed on this project if Lakeisha is already the leader. When working for a previous employer, Gloria felt anxious about her ability to successfully complete a project and attempted to communicate her feelings with a co- worker; however, her co-worker didn’t seem to understand Gloria’s concerns and said that she should just ignore her feelings and get the work done.
As Gloria ponders having a conversation with Lakeisha, she starts to feel overwhelmed and thinks it might just be easier to be removed from the project. Using your problem solving and self and social awareness skills and what you have learned about personality traits and emotions, answer the questions below to help Gloria calm her anxiety and find a solution to her problem:
1. From Chapter 3 in the webtext, what did you learn about the big 5 personality traits?
2. Consider Gloria and Lakeisha’s different approaches to the project. On which one of the Big 5 personality traits do they most differ? How do they differ?
3. Chapter 6 in the webtext focused on emotions. Using what you learned, give advice to Gloria on how she can identify and regulate her own emotions so that she can stick with this project, and be successful.
4. If you were in this situation, how confident are you that you could successfully resolve a workplace conflict like the one that Gloria faced? What past experiences or knowledge influence your answer
Instructions
Denise Bryant 50
WEEK 7 SUBMITH
3/13/2020 SUBMIT – PSY101006VA016-1202-001
https://blackboard.strayer.edu/webapps/blackboard/content/listContent.jsp?course_id=_262802_1&content_id=_30692157_1 3/3
Use the Case Study #2 Assignment Template to record your responses. For each question, you should write a paragraph-length response (5-7 sentences) to receive credit for this assignment. You may use your Soomo webtext as a resource. Once you have completed your work, save the file and upload it to the assignment submission area.
Strayer University Writing Standards Note: Review the Strayer University Writing Standards. These are provided as a brief set of user-friendly guidelines that make it easier for you to learn the behaviors of appropriate writing (i.e., clear, professional, and ethical writing). This is meant to support the use of the template provided.
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WEEK 7 SUBMITH
3/13/2020 PSY105 & PSY101 – Page 3.20 – Conclusion
https://www.webtexts.com/courses/34215-poirier/traditional_book/chapters/3616983-personality-and-human-development/pages/3571634-conclusion 1/2
Psychology
3 Personality and Human Development / Page 3.20 Conclusion
Conclusion
What did you learn about psychology and development this week, and how can it contribute to your self and social awareness and problem solving skills?
Using Psychology to Make Good Decisions
You can use what you’ve learned about personality and development to make decisions and solve problems. Consider how you might respond to an older co-worker when she repeatedly asks for help with a seemingly simple computer task. You can use Piaget’s concepts to understand that your co-worker is struggling to accommodate, or adjust, her existing schemas to the new technology. You can use the Big Five traits to recognize that she is conscientious but also easily frustrated; because she wants to do the task perfectly, you will have to be patient.
This is where your self and social awareness can support your ability to solve problems. You can also use your knowledge about memory and brain plasticity to be confident that although your co-worker may take longer to complete the task, her brain is more than capable of learning new information and adapting her schemas. In this sense, understanding the personalities and tendencies of others can help you make the best decisions, which is a key part of your problem solving skill.
Quick Chapter Review
In this chapter, you learned about personality traits as well as physical, cognitive, and social development over the life span. You also connected these ideas to the two skills in this course: self and social awareness and problem solving. This chapter built on the foundations established in Chapter 2, further discussing how biological changes influence psychological development. Let’s take a few minutes to review the key concepts from this week:
Developmental psychology focuses on three major issues or debates about how change occurs: nature and nurture, continuity and stages, and stability and change. Jean Piaget identified stages of cognitive development that described how children use increasingly sophisticated schemas, or mental categories and strategies, to understand their world. When we encounter new information, Piaget said we
3/13/2020 PSY105 & PSY101 – Page 3.20 – Conclusion
https://www.webtexts.com/courses/34215-poirier/traditional_book/chapters/3616983-personality-and-human-development/pages/3571634-conclusion 2/2
either assimilate the new information into our existing schemas, or we accommodate our schemas to account for the new information. The areas of the brain responsible for rational decision making are still developing in adolescence. This ongoing development explains some of the characteristically impulsive behavior of teenagers. As adults age, they continue to develop, form relationships, and adjust to physical changes and challenges.
As complex as personality seems, psychologists have narrowed personality down to five basic traits: openness to new experience, conscientiousness, extraversion, agreeableness, and neuroticism. Social-cognitive theory describes how people’s behavior and decisions result from a complex reciprocal interaction between their biological factors (such as traits or brain development) and social context (such as the environment). Behavior, biology, and context each influence and are influenced by one another.
In sum, understanding development and personality traits—both your own and those of others—will almost always help you expand your self and social awareness.
Coming Up: Memory
As you have seen, your development and personality clearly influence your ability to solve problems and make wise decisions. But your memory and related mental processes also play a role. Next week, you’ll examine how your minds process and store different types of memories, how you forget things, and how you can develop strategies to improve your memory.
You’ve reached the end of Chapter 3. Before moving on, take a break and reflect on what you’ve learned here. When you’re ready, use the Table of Contents menu in the upper left corner of this screen to select the chapter you want to view next. close
